AI-assisted shapes: turn complex shapes into user-friendly ones

Complex and incomprehensible forms are one of the main reasons why users refuse to complete targeted actions on websites. According to statistics, 67% of visitors leave forms unfilled, and each additional field reduces conversion by 10% on average. This problem is especially acute for industries with complex forms: financial services, booking, healthcare, insurance, and B2B services. At the same time, simplifying forms is not always possible, as companies need detailed information to provide high-quality customer service.

Our AI assistance with forms service implements an intelligent system that accompanies the user in real time throughout the entire process of filling out the form. The AI assistant suggests what information should be entered in each field, explains complex terms, checks the correctness of the entered data, and offers to correct errors before submitting the form.

The solution is technologically based on advanced tools:

• GPT-4 - a powerful language model for contextual understanding and prompt generation
• Voiceflow - a platform for creating interactive conversational interfaces

How the system works:

1. When the user starts filling out the form, the AI assistant is activated
2. The system analyses the structure of the form and provides contextual tips for each field
3. When focusing on a specific field, a detailed explanation, examples, and recommendations for filling it out appear
4. AI checks the entered data for the correct format, logical consistency, and common mistakes
5. If errors are detected, the system offers correction options
6. Before submitting the form, AI conducts a final check and confirms the correctness of all data

The system supports both text prompts and voice guidance (at the user's request). The assistant takes into account the context of the entire form, ensuring data consistency between different fields and sections.

The service is ideal for:

• Financial services with complex application forms
• Travel companies with booking systems
• Medical institutions with appointment forms and questionnaires
• Insurance companies with quote forms
• B2B services with multi-stage order forms
• Public and municipal services with application forms
• Educational platforms with registration and assessment forms

Key benefits of AI tips for filling out forms

Implementing AI assistance with forms provides significant benefits for both businesses and end users:

Increased conversion. According to the results of our implementations, adding an AI assistant to forms increases the completion rate by 45-60%. For complex multi-step forms, this figure can reach 75-80%.

Reducing data errors. The system reduces the number of errors and inaccuracies in filling out the form by 70-85%, which is critical for businesses where data accuracy affects the quality of service.

Reduced filling time. Users spend 30-40% less time filling out forms with an AI assistant, which reduces the likelihood of abandoning the process due to fatigue or haste.

Reduced support workload. The number of requests to the support service for filling out forms is reduced by 65-75%, which allows you to optimise your company's resources.

Solving the problem of the language barrier. The system adapts to the user's characteristics, recognising their level of understanding of technical terms and providing explanations of appropriate complexity.

Personalisation of tips. The AI assistant adapts recommendations based on the data you have already entered, ensuring maximum relevance of tips for each user.

Data collection for optimisation. The system analyses the patterns of user interaction with the form, identifying problem areas and potential improvements, which allows you to constantly optimise both the form itself and AI tips.

Compliance with regulatory requirements. For regulated industries (finance, insurance, healthcare), the system ensures that forms are filled out correctly in accordance with regulatory requirements, reducing the risk of non-compliance.

Why choose digiants.agency to implement AI assistance with forms

The digiants.agency team combines technical expertise in AI solution development with a deep understanding of UX/UI and behavioural psychology. Our approach to implementing AI assistance with forms has the following advantages:

In-depth analysis of the user journey. Before implementing the solution, we conduct a detailed analysis of user interaction with your forms, identify problem areas, and develop an optimisation strategy tailored to your business.

AI training for your industry. We configure the system to understand the specific terminology and features of your industry, providing accurate and relevant prompts for users.

Integration without changing existing forms. Our solution is implemented as an additional layer to your existing forms without the need to rebuild them or change business logic, which minimises technical risks.

Distraction-free design. We develop an AI assistant interface that seamlessly integrates into your design, providing unobtrusive assistance without distracting from the main process.

Comprehensive testing. Before launching, we conduct a series of A/B tests to optimise the prompts and ensure maximum efficiency of the system.

Multilingual support. Our solution works both in Ukrainian and other languages (English, Polish, German), which is important for international businesses.

Proven effectiveness. Our clients record an increase in form conversion by 50-65% and an increase in the quality of the data received, which translates into an increase in the efficiency of business processes by 25-40%. The average project payback period is 1-3 months.

Ready to increase the efficiency of your forms and improve the user experience? Contact us to analyse your forms and demonstrate the capabilities of an AI assistant in your specific case. We offer a free analysis of one form and development of a prototype solution to evaluate the potential effect.